Essential Tools for Monitoring IT

Infrastructure Monitoring in Modern IT: Essential Tools for Network Oversight

The complexity of today's IT environments presents significant management challenges. Modern networks comprise countless components—from physical servers and networking equipment to virtual machines and cloud resources—creating an intricate ecosystem requiring constant supervision.

Effective infrastructure monitoring has become mission-critical for organizations of all sizes. Without robust monitoring solutions, IT teams operate blindly, unable to detect performance issues, security vulnerabilities, or impending failures until systems crash and users complain.

Top Infrastructure Monitoring Solutions

Datadog stands out with its cloud-native approach, offering comprehensive visibility across hybrid environments. Its strength lies in correlating metrics between infrastructure and applications, providing context-rich insights through intuitive dashboards.

EG Enterprise excels in dependency mapping, helping teams understand relationships between components. This capability proves invaluable when troubleshooting complex performance issues across interconnected systems.

Site24x7 delivers powerful server monitoring with exceptional remote infrastructure oversight capabilities, making it ideal for distributed organizations managing resources across multiple locations.

ManageEngine OpManager Plus leverages SNMP for deep network performance analysis, offering pre-configured templates that simplify deployment across diverse environments.

Netdata provides remarkable real-time monitoring capabilities with minimal performance impact, available as both SaaS and on-premises solutions with a generous free community edition.

PRTG Network Monitor delivers an all-in-one approach with over 200 pre-configured sensors, making it particularly accessible for Windows-centric organizations seeking comprehensive coverage.

Open-source alternatives like Nagios XI, Zabbix, and Icinga 2 offer highly customizable monitoring platforms for organizations with Linux expertise and budget constraints.

Key Monitoring Capabilities

Effective infrastructure monitoring solutions should provide:

• Automated discovery and inventory management

• Real-time performance metrics and visualization

• Intelligent alerting with configurable thresholds

• Root cause analysis capabilities

• Capacity planning and trend analysis

• Integration with incident management workflows

The Security Dimension

Infrastructure monitoring has evolved beyond performance oversight to become a critical security function. By establishing baseline behavior and detecting anomalies, these tools serve as an early warning system for potential security incidents, complementing traditional security tools.

Implementation Considerations

When selecting an infrastructure monitoring solution, organizations should evaluate:

• Deployment model preferences (cloud vs. on-premises)

• Scalability requirements for growing environments

• Integration capabilities with existing tools

• Learning curve and administrative overhead

• Total cost of ownership beyond initial licensing

As IT environments continue growing in complexity, implementing robust infrastructure monitoring becomes not just beneficial but essential for maintaining reliability, performance, and security across the digital enterprise.

Datadog Infrastructure is a comprehensive, cloud-based system designed to monitor IT infrastructure across multiple locations and platforms. This versatile tool isn't confined to a single site; it can effectively oversee wide-area networks (WANs) and cloud-hosted servers.

• Continuous System Oversight: Keeps an eye on system performance, identifying slow or unresponsive systems.
  
• Infrastructure Discovery: Automatically creates detailed inventories of both hardware and software.
  
• Versatile Monitoring: Capable of tracking both physical and virtual environments, including server capacity and processor activity.
  
• Logical Infrastructure Monitoring: Focuses on the underlying infrastructure that supports user-facing applications, such as databases, virtualizations, and web servers.
  

The Datadog platform automatically maps and updates your network topology, ensuring that any changes in your network layout are reflected in real-time. It also generates a network device inventory and starts live monitoring immediately upon subscription. The setup process is straightforward, with a wizard to guide the installation of necessary agents on your servers.

• Container and Virtualization Identification: Specializes in recognizing and monitoring containers and virtualizations, ensuring optimal service delivery.
  
• Free Version: Available for up to five hosts, with data retention for one day.
  
• Paid Plans: Include an alert system, with the Pro plan using thresholds to identify warning conditions and the Enterprise plan featuring AI-driven Watchdog for advanced problem detection.
  
• Live and Historical Data Analysis: Provides real-time monitoring and historical data storage for analysis, with a network performance add-on for traffic flow analysis and shaping.
  

Datadog's cloud-based SaaS platform allows access from any standard web browser, making it highly accessible. The system is extendible, with over 700 integrations available, and offers hybrid observability, covering both on-premises and cloud environments. Additional modules, such as Network Device Monitoring and Network Performance Monitor, are available for purchase to enhance the core infrastructure monitoring capabilities.

• Comprehensive Coverage: Monitors all infrastructure, whether physical or virtual, and across different hosting locations.
  
• Dependency Visualization: Allows you to see relationships between various modules and includes detailed performance metrics.
  
• Subscription Model: Offers a 14-day free trial for all modules, with the virtual server included in the subscription.
  

Datadog Infrastructure Monitoring stands out as a top choice for IT infrastructure monitoring due to its ability to scan and document hardware, provide constant oversight, and offer a range of integrations and additional services. These features make it highly customizable and effective for managing and monitoring complex IT environments.

Eg Enterprise, a product by Eg Innovations, offers comprehensive infrastructure and application monitoring. This solution tracks the performance of your entire system stack, including networks, servers, and applications, and provides live dependency mapping to quickly identify and resolve capacity issues.

Key Features:

• Full Stack Monitoring: Tracks networks, servers, and applications.
  
• Hybrid Monitoring: Supports both cloud platforms and local area networks (LANs).
  
• Deployment Options: Available as a SaaS package or self-hosted.
  

Eg Enterprise monitors both on-premises systems and cloud services, whether they are SaaS packages or bare platform accounts. It automatically discovers all equipment and applications, creating detailed hardware and software inventories. The service continuously monitors standard activity and alerts you to any anomalies.

This tool is ideal for hybrid systems, capable of tracking the performance of physical, virtual, and cloud resources. With support for over 200 technologies, it allows you to customize which integrations are active, ensuring your dashboard only shows relevant monitors.

Some of the integrations include AWS, Azure, Exchange Server, DNS servers, Nginx, IIS, Apache web servers, and virtualization systems like VMware and Hyper-V. Additionally, Eg Enterprise can exchange data with other applications such as GitHub, Jenkins, and Microsoft Teams.

Eg Enterprise excels in resource monitoring. It gathers capacity information, such as CPU and memory usage, and continuously monitors the resource requirements of each process. This allows it to predict future resource needs and alert you to potential shortages, giving technicians time to address them before they affect application performance.

Alerts can be integrated into your service desk system, triggering tickets and sending closing messages once issues are resolved. Supported ticketing systems include ServiceNow, Autodesk, and Freshservice.

An additional APM (Application Performance Management) package is available, providing deeper monitoring for specific systems. This package maps application dependencies, making it easy to identify the root cause of any issues that arise.

The machine learning capabilities in Eg Enterprise ensure that performance baselines are constantly updated, adapting to changes in demand and new resources. This makes it a suitable choice for mid-sized businesses with both on-premises and cloud-based resources.

Key Benefits:

• AI-Based Assessments: Machine learning provides adjustable performance baselining.
  
• Predictive Resource Shortage Alerts: Alerts allow technicians to fix issues before users notice.
  
• Application Dependency Mapping: Aggregates upcoming demand and compares it to available resources.
  
• Flexible Deployment Options: Available as a SaaS subscription, software download, or perpetual license.
  

Eg Enterprise is available for Windows Server and Linux, and a 30-day free trial is available for assessment.

Site24x7 offers a robust, cloud-based solution for monitoring IT infrastructure, including networks, servers, applications, and websites. This tool is designed to track the performance of all underlying services that may affect system performance, extending its capabilities to cloud-based services as well.

Key Features:

• Hybrid Observability: Enables the monitoring of both on-premises and cloud environments.
  
• Asset Discovery: Automatically generates a comprehensive inventory of hardware and software.
  
• Application Dependency Mapping: Facilitates predictive alerts and root cause analysis.
  

Site24x7 is part of a broader cloud platform that provides full-stack monitoring for networks, servers, and applications. It ensures that all aspects of a business's infrastructure, from the back-end to the front-end, are monitored effectively.

As an online service, Site24x7 does not require any software installation on your end. The console is accessible via a web browser, and all data storage is included in the plan and managed offsite. This means you don't need to run your own servers; even virtual servers and hosted websites can be monitored.

Site24x7 supports a wide range of operating systems, including Windows, Windows Server, Linux, FreeBSD, Unix, and macOS. It also integrates seamlessly with Microsoft Azure and Amazon Web Services (AWS) cloud servers.

This tool is particularly adept at managing virtualizations, supporting Microsoft Hyper-V, VMware, and Docker containers.

Site24x7 is part of the Zoho Group, which also includes ManageEngine. While ManageEngine has a long-standing presence in the infrastructure monitoring market, Site24x7 is a newer offering. However, it benefits from the extensive expertise of the Zoho Group, resulting in a modern and innovative service.

One key difference between Site24x7 and ManageEngine products is the pricing model. Site24x7 operates on a software-as-a-service (SaaS) model, with monthly subscription fees, whereas ManageEngine typically requires a one-time purchase.

Site24x7 is available in five editions, starting with a free version that allows monitoring of up to five servers or URLs. The paid plans include Starter, Pro, Classic, and Enterprise. Each plan can be enhanced with add-ons to meet specific needs, and the cost can be reduced by opting for annual billing instead of monthly.

Subscriptions to Site24x7 provide access to a variety of monitoring modules, including network device, traffic, server, and services monitoring, log management, and synthetic and real user monitoring for websites. Plans are tailored to different business sizes, with larger companies able to scale up their capacity.

Additional Features:

• Comprehensive Access: All plans include monitoring for networks, servers, applications, services, cloud systems, and websites.
  
• Customizable Dashboards: Allows users to display important monitors on a single screen.
  
• Automated Traffic Analysis: Offers tools for both automated and ad-hoc system troubleshooting.
  
• No On-Premises Version: This is a purely SaaS platform.
  

A 30-day free trial is available, and at the end of the trial, users can choose to subscribe to a paid plan or continue using the free edition indefinitely.

IT Infrastructure Monitoring Solutions

ManageEngine OpManager Plus is a versatile IT infrastructure monitoring solution, designed to work seamlessly on both Windows and Linux. This tool excels in overseeing physical and virtual IT environments, including VMware, Hyper-V, and Xen.

Comprehensive Monitoring:

• Wide-Ranging Monitoring Capabilities: It covers networks, Wi-Fi, servers, cloud platforms, virtualizations, VPNs, and virtual servers.
  
• Network Management: Features IP address management, configuration management, and detailed network device status monitoring.
  
• Server and Application Surveillance: Monitors storage systems, cloud platforms, and applications, ensuring all aspects of your IT infrastructure are under watch.
  

Customization and Dashboard:

• Extensive Customization Options: Over 2000 network performance monitors and more than 200 widgets allow you to tailor the dashboard to your specific needs.
  
• User-Friendly Interface: The customizable dashboard provides a clear overview of your network’s health and performance.
  

Automation and Alerts:

• Workflow Automation: Enables automated responses for troubleshooting, such as executing Windows scripts, without the need for coding.
  
• Alert System: Notifications via email and SMS, with a detailed alarm page that categorizes alerts into critical, trouble, attention, or service down statuses.
  

Different Versions:

• Free Version: Supports up to 10 devices with basic network monitoring.
  
• Essential Version: Supports up to 1000 devices, includes automatic network mapping.
  
• Enterprise Version: Designed for larger organizations, supporting up to 10,000 devices.
  

Additional Features:

• SNMP Discovery and Monitoring: Automatically discovers and monitors network devices, creating a network inventory and topology map.
  
• Device Availability and Traffic Monitoring: Ensures continuous tracking of device availability and network traffic.
  
• Log Management: Enhances monitoring capabilities by providing log management tools.
  
• Modular Components: Individual modules can be purchased separately, offering flexibility and potential cost savings.
  

Trial and Purchase:

• 30-Day Free Trial: Experience the full range of features with a 30-day free trial before making a purchase.

This comprehensive package offers everything needed to manage and monitor your IT infrastructure efficiently, with options suitable for businesses of all sizes.

Netdata is a comprehensive monitoring solution designed to oversee all aspects of IT infrastructure, including applications. It is provided as a centralized package that monitors networks, servers, and essential services. Users can further enhance its capabilities by activating integrations for specialized technologies and applications.

• Cloud System Monitoring: Offers platform monitoring as a standard feature, with the option to integrate specific application monitoring.
  
• Application Monitoring Extensions: Supports databases, AWS services, and Apache products.
  
• Free Data Collectors Option: Allows users to bypass the paid Netdata package and utilize data collectors to feed into their custom monitoring systems.
  

Originally an open source project, Netdata has evolved to offer fully-supported SaaS and on-premises subscription models. The package includes a console, but it can also function as a data collector for other monitoring systems. It collects data from various infrastructure elements, such as servers, cloud platforms, virtual environments, and containers.

Although named Netdata, the tool primarily focuses on server and application monitoring rather than network data. However, it can be expanded via integrations to gather data from network interfaces, including net.inet information and data from wireless access points.

Netdata provides free data collectors for each platform. These collectors can send data to another monitoring system, a custom-built console like Grafana, or route it through Elasticsearch to Kibana.

• Platform Compatibility: The monitoring unit is compatible with Linux and macOS. For Windows, it can run through Docker.
  
• Console Flexibility: Accepts data feeds from Netdata agents, as well as from standard data collectors like fluentd or systemd services.
  

This tool is highly flexible, allowing it to be used as a collector or in conjunction with the Netdata console or other data-gathering systems. The console can receive data from Elasticsearch or forward metrics to other console systems. Users can opt for the free community version or choose the cloud or on-premises paid versions.

• Cloud Platform Monitoring: Supports AWS, Azure, and Google Cloud Platform.
  
• SaaS Plan: Starts at $540 per year.
  
• On-Premises Plan: Starts at $9034.20 per year.
  
• Operating System Limitation: The on-premises plan is available only for Linux and macOS.
  

With numerous deployment options, it's important to thoroughly evaluate Netdata before making a commitment. The best way to determine its suitability is to sign up for a free trial.

PRTG Network Monitor stands out as a comprehensive solution for overseeing device health and network usage. It supports a broad array of technologies, including SNMP, NetFlow, J-Flow, sFlow, SSH, WMI, Ping, SQL, and more.

Key Features:

• Customizable Sensor Package: Users can select which sensors to activate based on their specific needs.
  
• Device Inventory and Topology Mapping: Automatically discovers and maps your network's hardware.
  
• Free Version: Offers 100 sensors at no cost, ideal for smaller setups or initial testing.
  

PRTG Network Monitor is designed to track the performance of servers, services, applications, and networks. It includes features for network discovery, mapping, and monitoring wireless systems. The tool also provides insights into cloud platform performance and the operations running on these platforms.

With its extensive technological support, PRTG Network Monitor ensures you have a clear understanding of your network's activities. The setup process is quick, taking just a few minutes, allowing for rapid deployment.

To keep the monitoring environment current, PRTG Network Monitor uses automatic network discovery. This requires pinging IP ranges, after which you can set up various sensors to monitor different parts of your network. Over 200 sensor types are available, such as bandwidth monitors, SNMP sensors, Linux/Unix/macOS sensors, and IoT sensors.

The dashboard in PRTG Network Monitor is highly customizable. Using the PRTG Map Designer, you can create real-time maps and view the status of live devices. You can also generate links to share with other key stakeholders for easy access to performance data.

One of the main attractions of PRTG Network Monitor is its free version, which covers up to 100 sensors. If you need more, you can upgrade to a paid plan.

PRTG Network Monitor offers a suite of tools, and each client can choose which monitors to activate, ensuring you only pay for the functions you need.

• Network Device and Server Monitoring: Utilizes packet sniffing, WMI, and SNMP.
  
• Network Traffic Monitoring: Supports flow protocols like NetFlow, sFlow, and J-Flow.
  
• Alerts and Notifications: Sends alerts via SMS, email, or third-party integrations such as Slack.
  
• Limited Software Management: Lacks software license management and patch management.
  

Paid versions start at $1600 (£1,221) for 500 sensors and one server installation, with options up to $60,000 (£45,820) for unlimited sensors and five server installations. A 30-day free trial is also available.

IT Infrastructure Monitoring Solutions

Nagios XI: A Comprehensive IT Infrastructure Monitoring Solution

Nagios XI provides robust infrastructure monitoring capabilities for various Linux distributions including CentOS, RedHat Enterprise Linux, Ubuntu, and Debian. The platform features an intuitive web interface with configuration wizards that simplify the initial setup process.

One of the standout aspects of Nagios XI is its highly customizable dashboard that allows users to visualize network performance through various graphical representations including dials, charts, and graphs tailored to specific monitoring needs.

Monitoring Capabilities:

• Complete infrastructure monitoring covering networks, servers, and applications

• Virtual environment monitoring for containers and virtual servers

• Hybrid infrastructure support that spans both cloud and on-premises systems

Nagios XI is deployed on-premises and excels at monitoring the performance of network devices, servers, services, and applications. For network traffic monitoring specifically, a separate package is required. The platform's architecture is designed to be highly extensible, which has contributed significantly to its popularity in the IT community.

The Nagios Exchange represents a valuable community resource offering free extensions that enhance the platform's functionality. Through APIs, users can integrate third-party applications and add custom features to the core system. For example, the WebMetrics API plugin provides access to additional performance metrics.

For small businesses, Nagios Core offers a free alternative with basic monitoring capabilities. The software can monitor cloud environments and runs natively on Linux or macOS, with Windows support available through virtualization.

Key Technical Aspects:

• On-premises deployment with Linux/macOS compatibility (Windows via hypervisor)

• Alert system with notification options including SMS and email

• Extensible architecture supporting numerous plugins

• Separate package required for network traffic monitoring

Pricing Structure:

Nagios XI comes in two editions:

1. Standard Edition - Starting at $1,995 (£1,537)

Includes configuration wizards, reporting tools, and custom dashboards

1. Enterprise Edition - Starting at $3,495 (£2,694)

Adds advanced features like capacity planning reports and audit logging

A 60-day free trial is available for evaluation purposes.

SolarWinds Network Performance Monitor stands out as a premier infrastructure monitoring solution, offering comprehensive device discovery capabilities for switches, routers, firewalls, and endpoints. The system maintains an always-current asset inventory and creates detailed network topology mapping based on this data.

This powerful tool monitors both physical network infrastructure and cloud service connections, while also covering logical elements like VPN operations and software-defined networking. Wireless system monitoring is included in its extensive capabilities.

Performance data is presented through intuitive visualizations including lists and pie charts, allowing administrators to quickly identify problematic devices. For more complex environments, the intelligent network topology map displays geographical device locations and their interconnections, with color-coding that highlights issues such as down devices marked in red.

The alert system offers significant customization options. Users can create intelligent alerts with specific trigger conditions, allowing them to filter notifications based on severity. The centralized active alerts page provides comprehensive visibility with descriptive alert names that clearly identify issues like high response time or excessive packet loss.

Particularly well-suited for large enterprise networks, this Windows Server-based solution delivers several key advantages:

• Automated network documentation that benefits complex environments

• Continuously updated system documentation ensuring data accuracy

• Highly customizable alert thresholds and conditions

• Enterprise-grade monitoring capabilities

With pricing starting at $2,995, SolarWinds offers potential customers a 30-day free trial to evaluate the system's capabilities in their specific environment.

N-Sight by N-able: Cloud-Based Infrastructure Monitoring Solution

N-Sight delivers comprehensive IT infrastructure monitoring through its cloud-based platform, offering remote management capabilities for diverse technology environments.

Key Capabilities:

The solution excels in multi-tenant architecture, making it particularly valuable for managed service providers overseeing multiple client environments.

SNMP-powered device discovery automatically builds hardware inventories, while dedicated device agents handle software management, including inventory tracking, license administration, and patch deployment.

Comprehensive Coverage:

N-Sight monitors critical infrastructure components including networks, servers, endpoints, mobile devices, and applications. The platform extends its reach to cloud resources while incorporating security features, task automation, and performance analysis tools.

Real-Time Visibility:

The cloud-based dashboard provides live status updates on network devices and server performance metrics. When thresholds are exceeded, the system generates immediate alerts, delivering notifications via email or SMS to key personnel.

Service Provider Focus:

Designed with MSPs in mind, N-Sight enables the creation of separate sub-accounts for individual clients and includes an integrated ticketing system. For internal IT departments seeking similar functionality, N-able recommends their N-Central product instead.

Accessibility and Pricing:

The platform offers browser-based monitoring from any location, supporting multi-site environments and remote endpoints. Remote administration capabilities include task automation and troubleshooting systems.

N-Sight follows a subscription pricing model charged per technician, with no upfront setup fees. This approach particularly benefits startups seeking immediate monitoring capabilities without significant infrastructure investment. Prospective users can evaluate the system through N-able's 30-day free trial offer.

Zabbix, a versatile and free network monitoring solution, stands out in the realm of IT infrastructure management. This open-source tool is designed to monitor a wide array of components, including networks, servers, cloud services, applications, and various services.

One of its key advantages is that it is entirely free, offering a professional-grade monitoring package without any cost. Zabbix excels in monitoring all levels of the system stack, covering everything from the network layer to applications and services. It also features an auto-discovery function, which automatically creates an IT asset inventory and a comprehensive network map, making it easy to keep track of all your resources.

Setting up Zabbix is straightforward. You can have it installed and running in just a few minutes, thanks to its out-of-the-box templates. As you become more familiar with the tool, you can even create custom templates tailored to your specific needs. The auto-discovery feature simplifies the process by allowing you to define network discovery rules, such as IP ranges and services to monitor. Once a device is discovered, you can configure notifications, remote scripts, and host management options.

Zabbix's integration capabilities are a significant strength. The tool provides an API for automating event responses and adding new monitoring rules, which can be customized beyond the prepackaged options. There are also numerous plugins and modules available to extend Zabbix's functionality, enhancing its basic features.

While Zabbix is particularly attractive to small businesses and startups due to its zero-cost model, it is also used by large corporations. For those requiring professional support, subscription packages are available. Zabbix runs on Linux, cloud platforms, and containers, but it is not available for Windows or macOS.

Zabbix includes robust network troubleshooting tools, enabling you to quickly identify and resolve connection issues. It also offers alerts for resource shortages and performance errors, which can be delivered via SMS, email, custom scripts, or webhooks.

For organizations seeking a reliable and cost-effective open-source infrastructure monitoring tool, Zabbix is a strong contender. You can download it for free on various Linux distributions, including CentOS, Oracle Linux, Ubuntu, Debian, SUSE Linux Enterprise Server, and Raspbian.

Icinga 2 Overview and Features

Icinga 2: A Comprehensive Network Monitoring Solution

Icinga 2 stands out as a powerful web-based network monitoring solution designed to provide comprehensive oversight of complex IT environments. This versatile tool can effectively monitor entire data centers, cloud services, and hybrid network infrastructures.

As a fork of Nagios Core, Icinga 2 offers the reliability of its predecessor while introducing significant improvements, particularly in its user interface and configuration options. The platform remains free to use while delivering functionality comparable to premium monitoring solutions.

One of Icinga 2's greatest strengths is its compatibility with existing Nagios plugins, allowing for extensive customization and expansion of monitoring capabilities. The system can monitor all levels of your technology stack, from networks and servers to applications and services.

Configuration flexibility is a hallmark of Icinga 2. Users can choose between a proprietary configuration language that offers granular control or a more accessible web-based interface. This dual approach accommodates both experienced administrators who prefer detailed customization and those seeking a more straightforward setup process.

The modular architecture of Icinga 2 enables seamless integration with various technologies. For instance, dedicated modules for VMware vSphere and Graphite allow for enhanced monitoring of virtualized environments and improved metric visualization directly within the interface.

Icinga 2 supports comprehensive system discovery, automatically creating hardware inventories and network topology maps. The alert system can notify administrators of problems via SMS or email, ensuring timely response to potential issues.

Available for multiple platforms including Debian, RHEL, SLES, Windows, Ubuntu, Fedora, and openSUSE, Icinga 2 offers broad compatibility across different environments. While it excels in many areas, it's worth noting that it lacks network traffic analysis capabilities and software inventory management.

When comparing infrastructure monitoring solutions, each tool offers distinct advantages. DataDog Infrastructure Monitor and PRTG Network Monitor provide excellent options for organizations of various sizes, with PRTG offering a free version that allows users to develop proficiency before committing to a full license.

Effective infrastructure monitoring is crucial for maintaining system reliability. By monitoring resource availability and usage, organizations can identify potential issues before they impact service delivery. When selecting a monitoring solution, consider compatibility with your existing systems and the specific monitoring capabilities required for your environment.

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